Theme: Beyond Digital: Redefining The Future of Service Time: 1 pm – 5 pm, 2 June 2025 Venue: RHUL, Egham campus, UK Submission Deadline: 25 April 2025 Journal Editors: Professor Ming-Hui Huang is a Distinguished University Professor and Distinguished Professor at the Department of Information Management, National Taiwan University and a Distinguished Research Fellow at […]

CALL FOR NOMINATIONSEditor-in-ChiefJournal of Service Research The Journal of Service Research (JSR) is soliciting nominations (self-nominations also accepted) for a new Editor-in-Chief (EIC), with a four-year term to begin sometime later this year.  JSR is the world’s top-cited service research journal, and has, on occasion, been among the five top-cited journals in all of business.  The Journal of Service Research is open […]

The Journal of Service Research is pleased to announce that the JSR Best Article Award will henceforth be known as the Roland T. Rust Best Article Award.  Professor Rust, the founder and founding editor of JSR, will sponsor the award, which will include a $1000 prize to the winning authors.  Rust is one of the world’s leading service experts, a […]

We will organize an author workshop at the 2024 Frontiers in Service Conference. We would like to invite you to a pre-conference event concerning the Special Issue on “Disadvantaged and Vulnerable Consumers” at the Journal of Service Research. This event takes the format of a half-day workshop in which the potential contributors to this Issue will […]